Privacy Policy
Introduction
Welcome to Just Psychology CIC. Your privacy is important to us. This policy explains how we collect, use, and protect your personal information. By using our website and services, you agree to the terms outlined in this policy.
What Information We Collect
We collect information in the following ways:
• Personal Information: When you book a session, register on our website, or contact us, we may collect your name, email address, phone number, and postal address.
• Health Information: Details related to your health history, and any other information you share with us.
• Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit.
How We Use Your Information
We use your information to:
• Provide and manage services.
• Enhance your experience on our website.
• Communicate with you about your appointments, updates, and relevant services.
• Improve our website and services based on your feedback and usage patterns.
• Comply with legal and regulatory requirements.
How We Protect Your Information
We take the security of your information seriously. We implement appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your data with:
• Service Providers: Third parties who assist us in providing services, such as scheduling software or payment processors, and other services.
• Legal Compliance: When required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
If you have a referral to a Just Psychology service, your information will be stored on PCMIS - a secure electronic patient record (EPR) system designed to support mental health case and risk management.
Your Rights
You have the following rights regarding your personal data:
• Access: You can request copies of your personal data.
• Correction: You can request us to correct any inaccurate or incomplete data.
• Deletion: You can request the deletion of your personal data, subject to legal requirements.
• Objection: You can object to the processing of your personal data in certain circumstances.
• Data Portability: You can request the transfer of your data to another service provider.
To exercise any of these rights, please contact us using the details provided below.
How we use cookies
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site or page. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes, and dislikes by gathering and remembering your preferences. Just Psychology CIC uses traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website to tailor it to customer needs. We only use this information for statistical analysis, and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any information about you other than the data you choose to share with us. Just Psychology CIC does not use cookie technology to collect Personal Information. You may also refer to www.allaboutcookies.org
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies. This may prevent you from taking full advantage of the website.
The Internet is a global environment, and using the Internet to collect and process data can involve the transmission of data internationally. Therefore, by browsing our website and communicating electronically with us, you acknowledge our processing of data in this way. However, we will endeavour to protect all Personal Information collected through our Website in accordance with our data protection standards.
Key Principles
This policy is in line with Just Psychology CIC’s information Sharing, Confidentiality, and Record -record-keeping policy which states the following key principles.
The Data Protection Act 2018 along with the implementation of GDPR requires that personal information is obtained and processed fairly and lawfully; only disclosed in appropriate circumstances; is accurate, relevant, and not held longer than necessary; and is kept securely. The Act balances the rights of the information subject (the individual whom the information is about) and the need to share information about them. It is important that each member of staff involved in providing services to children and families has a systematic approach to explaining to children and families when they first access services, openly and honestly, what, and how the information will or could be shared and why and seek their agreement. It is also important that clients are informed about Just Psychology’s record-keeping practices (see below).
The general principle is that information will only be shared with the consent of the subject of the information (or the person who has parental responsibility). In some circumstances, however, it will not be appropriate to seek consent before sharing information with others, and/or information can be shared where consent has been refused. If in doubt, staff should seek advice from their manager.
The exception to this is where to do so would:
• Place the child or others at increased risk of Significant Harm; or
• Place an adult at risk of serious harm; or
• Undermine the prevention, detection or prosecution of a serious crime (i.e. any crime which causes or is likely to cause significant harm to a child or serious harm to an adult) including where seeking consent might lead to interference with any potential investigation.
Professionals must also share information when they are in situations where there is a statutory duty or Court Order requiring the information to be shared. In such situations, information should be shared even if consent has not been given. However, wherever possible, the individual concerned should be informed about the information to be shared, the reasons, and to whom it will be disclosed. The reasons for the decision to share information or not should always be recorded.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website. Please review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
• Email: [email protected]
• Phone: 0161 2621622
• Address: Just Psychology CIC, Office 13, Warren Bruce Court, Warren Bruce Road, Trafford Park, Manchester, M17 1LB.
Thank you for trusting Just Psychology with your care. Your privacy is our priority.